Shipping Policy

Home Shipping Policy

At Krishna Gopal Desi Ghee, we are committed to delivering your orders efficiently and safely. We partner with trusted shipping aggregators like Shiprocket and logistics companies like IThink Logistics to ensure your products reach you in perfect condition. Please review our shipping policy below for more details.

1. Shipping Partners

We collaborate with leading shipping aggregators and logistics providers, including Shiprocket and I Think Logistics, to handle the delivery of your orders. These partners are chosen for their reliability, efficiency, and extensive network across India.

2. Shipping Process

Order Processing: Once your order is confirmed, we process and pack it within 1-2 business days.
Dispatching: After processing, your order is handed over to our shipping partners for delivery.
Tracking: You will receive a tracking number via email or SMS once your order is dispatched. Use this number to track your shipment on the courier partner's website.

3. Delivery Time

Standard Delivery: Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days after dispatch.
Delays: In rare cases, delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, or public holidays. We appreciate your understanding in such situations.

4. Shipping Charges

Shipping charges are calculated based on the weight of your order and your delivery location. The exact shipping cost will be displayed during checkout before you confirm your order.

5. Delivery Areas

We currently deliver across India. If you are located in a remote area, delivery times may be slightly longer. Please contact us at [email protected] to confirm delivery availability for your location.

6. Damaged or Lost Shipments

Damaged Products: If your order arrives damaged, please contact us immediately at [email protected] with your order details and photos of the damaged product. We will assist you in resolving the issue.
Lost Shipments: If your order does not arrive within the estimated delivery time, please reach out to us. We will coordinate with our shipping partners to locate your shipment and provide a resolution.